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May 9th, 2024 · 6 min read

Vital HR metrics your business should be tracking

The challenge with HR metrics 

  • The data is only as good as your systems
    The quality and accuracy of the data depends on the systems that you use to track employee information. If those systems are not set up properly, or if the technology used is outdated, you may end up with inconsistencies in how the data is recorded.
  • Privacy limitations
    To track sensitive employee information, you need to comply with certain legal standards. This adds complexity to your processes and limits the kind of data you can get.
  • Measuring human behavior is complex
    HR metrics are complex because they measure human behavior, some of which comprise subjective assessments, such as employee satisfaction. This means that there’s always going to be a level of subjectivity and nuance in your metrics that makes accurate tracking and assessment difficult. 
  • Results can take a long time to show
    A lot of HR efforts take time to show effect, which means that data needs to be tracked over the long haul. You need to commit to sustainable, long-term processes to get the data you need. 

Here are the top HR metrics to know

General HR metrics

#1: Employee engagement

#2: Employee turnover

#3: Employee lifetime value

#4: Retention 

HR metrics for hiring and recruitment 

#5: Time to hire

#6: Cost-per-hire

#7: Application rate

#8: Offer acceptance rate

HR metrics for learning and development

#9: Quality of work

#10: Time to productivity

#11: Talent mobility

#12: ROI of learning and development

HR metrics for benefits

#13: Enrollment rate

#14: Employee satisfaction 

HR metrics for today and the future

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