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March 29th, 2024 · 5 min read

What is learning in the flow of work? Everything you need to know

What is learning in the flow of work?

banner promoting an employee skill-building guide for HR leaders

What are the benefits of learning in the flow of work?

  • Employees don’t need to change their habits to participate in learning. Learning content is presented when it’s most useful and employees are the most motivated to learn.
  • Newly-learned skills can be applied immediately.
  • Employees can avoid some of the decision paralysis that comes with on-the-job learning. Rather than having to choose between a host of different training courses on their own, the learning that they need is delivered to them.
  • Employees who experience growth and advancement as a daily part of their job can be significantly more engaged at work. A study conducted by Bersin found that employees who spend time at work learning are 47% less likely to be stressed, 39% more likely to feel successful, 23% more ready to take on additional responsibilities, and 21% more likely to feel confident and happy. This, in turn, boosts performance and even retention.
  • Faster time-to-productivity rate as the need for dedicated, separate training sessions decreases. Instead, employees are learning while completing their daily work and can apply what they learn right away. 

How to decide if learning in the flow of work is right for your company

What to know before implementing learning in the flow of work

  • Technology: You need the right technology in place to be able to give employees access to relevant learning resources when they need them. Learning content is typically administered through a learning management system (LMS), but can also be delivered through knowledge bases or learning experience platforms (LXPs). It’s also important to implement analytics or reporting so that you can measure the impact of learning in the flow of work on business objectives.
  • User adoption: As with any process, tool or strategy that you roll out, you will also need to promote awareness of this new approach and teach your employees how to adopt learning in the flow of work. It’s helpful to point out that this approach can benefit employees by streamlining their workflows and promoting skills development. 
  • Content: To ensure that your learning content is relevant to your employees’ professional and personal development, it’s important to have a clear strategy for how to curate the right content for your business’ unique skills needs. This can often come with a large time commitment since content becomes outdated quickly. That’s something to keep in mind as you’re evaluating whether you have the resources to adopt learning in the flow of work.
  • Integration: Don’t forget to consider where learning in the flow of work fits alongside your other L&D initiatives and to determine which skills to target with this format and what the use cases are for other types of learning.

What skills are best suited for learning in the flow of work?

An accessible approach to workplace learning

You can address talent development challenges