Perspective Insight

Why internal mobility is a leadership conversation

September 14th, 2026 - 5 minutes

Executive Summary: Internal mobility doesn't happen by accident. It takes clear career paths, manager support, and an intentional connection between employee growth and the skills the business needs. I’ve spent a lot of time thinking about career pathways, and one thing has become clear to me: career mobility happens by design, not by accident.

An organization can offer tuition benefits, internal job postings, leadership development, and career resources, but still struggle to move people into the roles where they’re needed most.

That’s because internal mobility is shaped by intentional decisions: which roles the business needs, how employees can build the skills to pursue those opportunities, whether employees can see that path forward, and how leaders can create space for them to move upward or laterally.

In recent InStride research, talent leaders told us they are increasingly responsible for strengthening critical-role readiness, succession, and career pathways. They're under growing pressure to show that workforce investments are preparing people for the future.  The research surfaced another tension:  employees need visible pathways, while leaders need stronger internal pipelines for critical roles.

A pathway needs somewhere to lead

When leaders talk about internal mobility, the conversation often starts with employee development.

People need skills, education, and experiences that prepare them for what comes next. But the development itself is not the destination.

Internal mobility depends on both sides having a clear view of the road ahead. Employees need to understand which opportunities exist, what those roles require, and how building new skills could help them move forward. Organizations need visibility into future workforce needs so they can build pathways that lead to meaningful opportunities. 

That is the connection that matters most: the future employees are working toward should connect to the future the business is preparing for.

We heard a version of this from Medtronic at IMPACT 2026. Through our work with Medtronic, the organization curated 16 Career Education Pathways designed to give employees skills that help them progress in their roles, rather than simply presenting people with a broad catalog and asking them to figure out what is relevant. The program scaled to roughly 40,000 employees, and Medtronic reported 47% earning promotions and 104 graduates over the past five years.

Kristin Erb from Medtronic said it well:

“You have to start with alignment. Take a step back and figure out what you are trying to solve for. Demonstrate that you can help solve it.”

- Kristin Erb

Sr HR Program Manager, Medtronic

That requires coordination across Talent, Learning & Development, workforce planning, managers, and the business.

Managers can make mobility real

This may be the part of internal mobility we talk about least.

A manager can believe strongly in employee development and still hesitate when a high performer wants to move to another team. From the employee’s perspective, that can make the difference between seeing a future inside the organization and looking for a future somewhere else.

This tension came up at IMPACT, too. An attendee asked how leaders should think about a learning program moving a strong employee out of their team. The response was telling: failing to support an employee’s growth may mean losing that person anyway. Panelists pointed to manager coaching and performance conversations as ways to make developing the “next person” part of a leader’s responsibility.

This is why I see internal mobility as a leadership conversation.

Leaders have to decide whether developing talent for the broader organization is considered a success even when it creates a short-term vacancy on one team.

The business case changes when people actually move

The other shift I’m seeing is in how organizations measure the success of their workforce development programs.

Participation still matters. Completion still matters. Retention still matters.

But if the goal is to build stronger internal talent pipelines, those are not enough.

A CHRO of a financial services organization described education as important not only for retention, but for mobility and helping younger employees in branches and the call center build the skills necessary to move up within the organization.

Retention can show that an investment has value, but promotions, mobility, and workforce readiness demonstrate that the investment in employee development is strategic.

Instead of simply asking:

  • How many people enrolled?
  • How many completed a course or program?

The stronger questions are:

  • Are we building stronger pipelines for hard-to-fill positions?
  • Are employees expanding skills, progressing into higher-value work, and increasing their earning potential?
  • Are the outcomes visible enough that leaders can make better workforce investment decisions?

Feedback we've heard from Talent Management professionals points in the same direction: success means employees can see credible paths from current roles to future opportunities, internal development reduces pressure on external hiring, and mobility data contributes to a clearer picture of workforce readiness.

Internal mobility connects two futures

Organizations often talk about career growth as something they provide for employees. The opportunity today is to see it as a workforce strategy, too.

The strongest internal mobility strategies give people a clearer view of where they can go, while helping the organization build the capabilities and talent pipelines it will need.

That requires leaders to align workforce priorities, development, career pathways, manager behavior, and measurement around the same outcome.

Internal mobility works when an employee’s next opportunity and the organization’s next workforce need become part of the same conversation.

That’s what makes it a leadership responsibility.

Chief Product Officer, Michelle Westfort

About the author

Michelle Westfort is the Chief Product Officer at InStride, where she oversees learning strategy, product management, education and strategic partnerships, workforce solutions, and professional services. Connect with Michelle on LinkedIn.

Continue the conversation

Many organizations are asking similar questions about workforce strategy, internal mobility, and how to prepare for what's next.

If you'd like to compare notes or learn how other organizations are approaching these challenges, we'd be happy to continue the conversation.

Featured Resource: The Josh Bersin Company

Explore how Medtronic built a skills-first talent strategy that generated $26M in estimated retention savings.

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